About Seating To Go

Seating To Go is a specialised wheelchair, seating and postural management service.  Our team of expert assessors and technicians provide a comprehensive person-centred service, covering everything from assessment and training, to equipment repairs, servicing and modifications. You will find us passionate about the work we do and innovative in our approach.

A preferred provider for Whaikaha and ACC, we have been operating throughout the Waikato, Coromandel, Eastern and Western Bay of Plenty, and Lakes regions since 1997.

Seating To Go is now part of the Geneva Healthcare Group.

Whaikaha Assessments

Referrals to our Whaikaha wheelchair and seating assessment service, can be made by anyone with the consent of the person or their advocate.

This service is fully funded for people of all ages who have complex wheeled mobility and seating needs and who meet Whaikaha funding criteria.

We recognise the importance of ‘getting it right’ and appreciate that people have unique goals and lived experiences. In addition to assessment, advice and equipment provision, we provide peer mentored wheelchair skills training and a comprehensive (see below) to repair and maintain all disability equipment funded by Whaikaha.

ACC assessments

Seating To Go has provided wheelchair and seating assessments for people of all ages with injury related needs for over 20 years. Since joining the Geneva Healthcare Group, we can now offer specialist input within their ACC Training for Independence programmes. This ensures expert oversight and education related to pressure injury management and postural care, and access to our peer mentored wheelchair skills training.  This service is fully funded via referral from ACC.

Our areas of expertise include:

  • Wheelchair and seating prescription for people with spinal injuries and traumatic brain injury
  • 24hr postural management assessments including night time positioning
  • Powered mobility assessments for people requiring specialty controls or adapted training strategies
  • Pressure injury management and pressure mapping
  • Custom seating solutions for people with significant postural changes
  • Power assist and all-terrain wheelchair assessments

Peer mentored wheelchair skills training (see below) our technician service (see below) is available for repairs and annual servicing of all ACC funded disability equipment.

Repairs, servicing and modifications

Seating To Go is a preferred provider of disability equipment repairs and servicing for Whaikaha and ACC in the Waikato, Bay of Plenty, Lakes and Coromandel regions.

Our technicians are amongst the most experienced in New Zealand and are renowned for quality workmanship, a friendly and “can do” attitude.

Working alongside our therapists, ensures our technicians not only have a high level of product knowledge, but are also aware of the importance of correct set up and configuration of equipment to promote function and prevent injury.

We can provide a seamless service from assessment through to repairs and servicing of all your disability equipment, not just wheelchairs.

To request a repair, email [email protected] or phone us on 0800 109 433

National training service

Get 2024 training schedule

Seating To Go is contracted by  Whaikaha to provide the training workshops that form part of the competency pathway requirements for the Wheeled Mobility and Postural Management credentials. Training workshops are subsidised by Whaikaha for assessors employed by Whaikaha funded providers and, to a lesser degree, assessors employed by the Ministry of Education or Specialist School providers.

There are 2 Levels of credential for Wheeled Mobility and Postural Management. It is recommended that all EMS assessors familiarise themselves with the Clinical Indicators which distinguish between the 2 levels of credential to ensure people receive services from EMS assessors with the appropriate level of experience.

Following the completion of the Level 1 or Level 2 Learning and Development Programme for Wheeled Mobility & Postural Management, assessors apply for the credential via EMS Assessor Online. Any queries regarding the competency framework and credentialing process should be directed to the EMS Assessor Helpline 0800 171 981.

Case Study Requirements for EMS assessors applying for the Level 2 credential and the Complex Custom Fabrication credential. Updated June 2017.

2024 Training Schedule – this schedule includes ALL scheduled workshops, including workshops not subsidised by Whaikaha which are open to all.

Private Assessor, Supplier & Residential Care Services Training

Forms and Resources: 

Low Tech Positioning Options in Lying

Sunny Hills Clinical tool for Hip Health

Telehealth guidelines for photos and measurements

Wheelchair Skills Training

Experienced wheelchair users share their skills and knowledge in group settings for kids and adults.

Seating To Go offers wheelchair skills training in the Waikato, Bay of Plenty and Lakes areas.

Led by experienced wheelchair users, the sessions offer a fun and supportive environment to learn and develop new skills and techniques, supporting children and adults to become more confident and proficient using their manual and power wheelchairs.

Our mentors provide a fun and stimulating environment, and we have technicians and therapists on-hand to make any necessary adjustments.

This service is available to all Whaikaha and ACC clients known to Seating To Go.

If you are interested in attending or would like to find out more information, please email [email protected]

These sessions are based on the Wheelchair Skills Programme developed by the Wheelchair Research team at Dalhousie University, Canada.

Postural Management (Lying) Advisory Service

This service is available for EMS assessors who are needing advice or support in assessing and providing equipment for lying or night time positioning. It is a free service funded by Whaikaha and is only available to those assessors working in the Waikato, Eastern and Western Bay of Plenty, Lakes and Coromandel regions.

Enable New Zealand and Accessable provide a similar service to assessors outside our region and should be contacted directly.

Information sheet

Referral Form

Seating To Go also provides a 1 hr education session for residential care facilities on the importance of night time positioning for pressure care and postural management.

Residential Care Services

Training on night time positioning for pressure & postural management needs – 1hr session:

This one-hour session is aimed at carers and clinical staff in residential care and hospitals. The objective is to improve the understanding of the relationship between positioning and the development of contractures, postural issues, and pressure injuries. We explain low tech solutions and provide case study experiences to demonstrate concepts.

Training session on moving people safely in wheelchairs – 1 ½ hr session:

It is not uncommon for people in wheelchairs living in residential care, to be assisted with their mobility. Studies have shown that over 90% of wheelchair related accidents for people over 65, happen at home or in institutions. 80% are tips or falls. Unless a carer is shown how to move a person safely in a wheelchair, the risk of tipping the person forwards out of the wheelchair, especially when out in the community, is increased. This practical session is led by one of our wheelchair skills mentors and a therapist.

Please email your interest to [email protected] and one of our training team will get back to you.

Servicing and repairs of disability equipment:

Equipment owned by residential care facilities are an important asset and need to be safe and functional to ensure that staff and the people you care for are not exposed to unnecessary risk. Let us take the worry around compliance and health and safety away from you. In addition to providing repairs for all your disability equipment including wheelchairs, walkers, hospital beds, patient lifts and commodes, Seating To Go provides an asset management service with technicians able to provide scheduled preventative maintenance and servicing programmes that will meet the requirements of the following standards:

  • AS/NZS ISO 10535: 2011
  • AS/NZS 3760: 2010
  • AS/NZS 3551: 2012

For more information contact: [email protected]

Get in touch with us

Have a question?
Send a message to Geneva’s friendly support team.

Please call or email us for any enquiries

PO Box 5725, 21 West Street, Hamilton, 3204

PO Box 70242, Unit 8, 67B Courtney Rd, Tauranga, 3112

PO Box 227, 6 Hall Road, Ngongotaha, 3041

Repairs and Servicing of Disability Equipment
[email protected]

Training and Credentialing Queries
[email protected]

Generic Queries