My Homecare Gives You More Control Over Your Care

With Geneva Healthcare's latest innovation, you are in the driver's seat - you have the option to view, use or share it. It's easy to use and FREE to all Geneva Clients. And with Geneva's experience and expertise, you get real care, real choice and real peace of mind.


View your support calendar anytime, anywhere


You can choose your own qualified Carers, and manage your support schedule


You can invite loved ones to view or manage your support services online

Real Choice. Real Care. Real Peace Of Mind

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My Homecare is an online tool that allows you and your family to have greater choice and control of your home support services online. You can easily search for available services, schedule and track your preferred care times, book extra help, choose your own Geneva Certified Support Workers to best match your needs, and share information about your care plan with your loved ones.

What do our Clients say?

“My Homecare means my mum does have control, and it is so important for an older person who has been fiercely independent all their lives. It means that she can manage and control what is going on in their home – so they have a choice of care, a certain amount of control, and total transperancy… which gives me considerable amount of peace of mind.

says Bronnie, My Homecare Client’s next of kin

Real Choice

  • Gives you the choice to direct your own care and support
  • You and your family can choose your Support Workers, change your support times to choose how and when you want to receive services and book in extra support
  • My Homecare is FREE to all Geneva Healthcare’s Clients

Real Care

  • Our Geneva Certified Support Workers are trained, qualified and security-checked,and are carefully selected to match your needs
  • You get personalised and clinically approvedsupport plans as necessary, created with you in the driver’s seat
  • We are on call 24/7 and your Service Coordinator will have regular check ins with you

Real Peace Of Mind

  • Since 1996, we’ve been New Zealand’s trusted experts in aged care services, illness, injury & disability support
  • You have the choice to share information about your care plan with your loved ones
  • Your loved ones can be invited to view your calendar or have full access 24/7 to manage care services on your behalf
  • Making it easy to be heard, give us instant feedback without picking up the phone

Let's Get You Started

It’s easy to use My Homecare – you have the option to view, use or share it.
The choice is up to you, you can use it as much or as little as you want.


  • You will be able to view your care calendar for a whole month – both past and present appointments are visible, as well as cancelled shifts
  • There is also a summary of recent visits which details Date, Time, Support Worker and Type of care


  • You can manage your own schedule, change date, start & end time, duration, and the services required, or book any additional care you may need
  • You can choose your own qualified Support Workers within your area, look into their profiles – their location, skills, qualifications, driver license details and their availability
  • You can add any feedback about a particular shift without picking up the phone


  • You can invite loved ones to view or manage your support services. They can have limited or full access 24/7 to manage your care services on your behalf

If you would like to arrange a tutorial, please fill out the enquiry form below

Get in touch with us

Have a question?
Send a message to Geneva’s friendly support team.


If you prefer to call or email, our team is available 24 hours/7 days.

For media enquiries contact [email protected]

For general enquiries contact

0800 436 382
[email protected]