Troy Dibble

General Manager - Service Centre

Troy benefits from an extensive 18-year background in contact centre and operational management, and brought his formidable skillset to Geneva Healthcare in 2018. He has held various roles within our Homecare Team since then, spearheading the delivery of Home & Community-based healthcare services to our clients all over Aotearoa New Zealand.

Troy is responsible for overall operational management of our Homecare Team. This includes close cooperation with our Funders and Clinical Teams to facilitate the provision of integrated, clinically led, and client-focused services. Troy is dedicated to the professional development of our workforce and the continuous improvement of our organisation to ensure positive results for the individuals we support in the community.

In addition to his operational duties, Troy is an active and passionate advocate for diversity within our business and our wider New Zealand Health Group companies, championing diversity, equity, and inclusion in all that we do.

Since joining Geneva Healthcare, Troy has been a proponent of a client-centric, solution-focused approach to client care and utilises his professional background to collaborate with our frontline teams to achieve these results. Troy holds a Post Graduate Diploma in Business Management from The University of Auckland.

TK Kaka

Operations Manager

TK (Ngāpuhi, Ngāti Hine) is our Operations Manager, he leads and directs our ACC funded in home and community support services specialising in the delivery of exceptional services to our kiritaki who require complex cares within their home environment and communities.

TK’s responsibilities extend to managing our ongoing relationships with partnered care providers across the motu and takes charge of streamlining our business operations. This involves identifying, challenging, and updating systems and processes to pave the way for our continued success. TK holds a BSc in Physiology & Anatomy (Otago) and has several years of leadership experience in homecare and coordination. Since joining Geneva in 2018, his journey has taken TK into roles throughout our Home & Community Services division. This has formed him into a well-rounded and knowledgeable manager who is passionate about bringing a collaborative and positive leadership style into the workplace. TK’s most important goal is empowering our team members to improve the lives of our kiritaki and kaimahi all over Aotearoa New Zealand. TK continues to advance our aim of delivering excellent care and to be New Zealand’s provider of choice.

Neelam Chandra

Te Whatu Ora Services Manager

Neelam is responsible for the delivery of service to those people we support whose care is funded by Te Whatu Ora. She oversees the kaimahi who provide the care and provides leadership and development for her team of coordinators who service these kiritaki.

Neelam has been with Geneva since 2018, broadening her knowledge and expertise within Home & Community Services by embracing all opportunities presented to her. She is dedicated to creating an environment where collaboration flourishes and Care Coordinators feel empowered to make a meaningful difference for those supported by Geneva Healthcare.

Saiurie Naidoo

Whaikaha Services Manager

Saiurie leads the team of coordinators from our Whaikaha funded services, who provide care for our Kiritaki and support them to live their best lives in their own homes and communities.

Since being welcomed into the Geneva Whānau in 2018, Saiurie has taken on a variety of challenges which has shaped her into a leader who is a subject matter expert, highly process driven and can quickly identify and understand the needs of our Tāngata Whaiora.

Saiurie holds a Bachelor of Health Science (Auckland) and with wealth of knowledge of health in Aotearoa, she promotes a holistic, people-centred approach and is committed to the wellbeing of our Kiritaki, kaimahi, and her team.

Theresa McEntee

Clinical Services Leader

As our leader of Clinical Services for Geneva Healthcare, Theresa is responsible for ensuring our team of Registered Health Professionals provide up to date clinical expertise, oversight, support, guidance, and education to the people we support, kaimahi, and teams within our wider organisation in a timely and efficient manner.

Theresa has a background in Nursing and has many years of experience working within Home & Community Services in different settings and roles. This gives her a depth of practical understanding in all aspects of care for our kiritaki, their whānau and kaimahi. She works closely with her team who all have high levels of nursing knowledge and experience, to ensure that the people we support are served by dedicated, expert professionals.

Ella Cruz

Quality Team Lead

Ella joined Geneva Healthcare as the Quality Team Lead in October 2024. She brings several years of experience across various sectors including key roles in healthcare, such as healthcare regulation and quality improvement. With a conjoint bachelor’s degree (Law and Arts) and a post-graduate qualification in Mental Health, Ella is passionate about driving positive change and achieving equitable outcomes.

As Quality Team Lead, Ella oversees a team of Advisors and Coordinators dedicated to ensuring excellent quality of care and driving improvements. This ensures that Geneva Healthcare services consistently meet the highest standards and enhance the overall experience for our kiritaki and their whānau.

Ann Liang

Financial Controller (CA, CPA, MBA)

Ann Liang is Financial Controller of Geneva Healthcare and leads our Finance team who manage the company’s financial health, budgeting, financing new projects, and advises on new investment opportunities.

Before joining Geneva Healthcare in 2012,  Ann worked in one of the world’s largest recruitment companies. She brings over 10 years of experience in finance and is a full member of Chartered Accountants Australian and New Zealand, CPA Australia and gained a degree of Master of Business Administration.