Clinic Receptionist

Are you a people person who likes providing excellent support to both therapists and clients? We are looking for a friendly and passionate administrator to be the welcoming face at our PhysioFIRST clinic in Gisborne!

Who we are | Ko wai mātou

Geneva Healthcare is a specialist healthcare services and staffing company, a well-established, respected brand having been operational for over 16 years. Our Vision is to be recognised as the highest value provider of healthcare services and solutions across New Zealand, allowing us to directly influence and improve the quality and level of services clients receive

We are values driven, dedicated to delivering culturally appropriate and safe care for all our people and their whānau. We are committed to contributing to our obligations under Te Tiriti o Waitangi and the pursuit of health equity for all.

Why Us | He aha ai mātou?

Join us, as we are serious about our purpose of Pae Ora mō Tātau Katoa (Achieving Equitable Wellbeing for Everyone). We do this by delivering high-quality, accessible and culturally safe services across Aotearoa. Jump on board our waka as we journey towards Pae Ora.

• Part-time/job share
• Subsidised Health Insurance
• Partnership Discounts
• Supportive and highly knowledgeable team
• Working with New Zealand’s largest Healthcare Providers
• Mentorship programme
• Online learning platform
• Option to receive free flu vaccine

About the role | He kōrero whakamārama mō tēnei tūranga

This role is a permanent part-time position in our Gisborne PhysioFirst clinic working Monday – Friday 12pm – 5pm.

To provide administrative and reception support to PhysioFIRST therapists and clinical management to assist in the delivery of a high standard and efficient service for people who use, or refer, to our service.

• All telephone contacts are dealt with in a courteous and helpful manner at all times.
• Accurate messages are taken when necessary and passed on to relevant staff members.
• All clients are dealt with in a welcoming and efficient manner.
• Requests for service are met in an efficient, timely manner and deadlines are met.
• Ensure client bookings align with the clinician’s availability and requirements.
• Requests for trials of equipment are processed accurately and efficiently.
• Invoicing and accounts information is accurate, current and confidential.
• Client confidentiality is maintained to ensure the Privacy Act & Health Information Code is adhered to.
• Sending discharge letters to GP’s and specialists.

What you will bring | Ngā tohungatanga mō tēnei tūranga

• A high level of communication skills.
• Ability to prioritise and manage workload while meeting the needs of therapists, clients and referrers.
• Ability to work independently and use initiative and the ability to multitask.
• Working knowledge of Outlook, Excel, Word.
• Understands the importance of diary management, able to manage clinical appointment bookings in line with clinicians’ availability.

If this sounds like you, apply with your CV and Cover Letter online today!

Applications Close | Te katinga o tēnei whai tūranga: 5th July 2024 at 5pm. We may interview prior to applications closing so get in quick!

Please note: only suitable candidates will be contacted for interview

Applicants must be either a New Zealand citizen or permanent resident.