Home care & home help you can trust across NZ

Since 1996, Geneva Healthcare has empowered New Zealanders to live independently and comfortably in their own homes through trusted home care and home help services. Our compassionate, Geneva Certified Support Workers and Nurses deliver personalised care tailored to each individual’s needs.

As a nationally recognised provider, Geneva partners with government-funded programmes like ACC and NASC to ensure accessible, high-quality in-home care. Whether you need daily assistance or specialised support, we’re here to provide peace of mind, dignity, and wellbeing – right where it matters most.

A carer hands an elderly man a cup of tea.

What is home care and how does it work?

Home care involves personal assistance such as bathing, dressing, mobility support, and medication reminders.

Home help is support with everyday household tasks like cleaning, laundry, and shopping.

Geneva Healthcare offers both kinds of services with government funded support available for many, subject to eligibility. We work closely with ACC, NASC, and other government support schemes to ensure you or your loved ones can access the care you’re entitled to.

Whether you’re recovering from injury, managing a long-term condition, or simply need a helping hand, Geneva’s in-home care services across New Zealand are designed to make life easier.

A carer prepares food for an elderly man.

Why more Kiwis are choosing in-home help

Live independently

In-home care allows people to stay in the comfort of their own homes while receiving the support they need. Geneva’s services are tailored to each person’s lifestyle, health goals, and available funding.

Peace of mind for families

Families trust Geneva Certified Support Workers to provide safe, professional, personal support and elderly care. Knowing your loved one is in good hands brings comfort and confidence.

Flexible and personalised care

Geneva’s home care assistance adapts as needs change. It’s often more cost-effective than residential care and offers greater control over daily routines.

With Geneva’s homecare support, New Zealanders enjoy independence, dignity, and reliable care – on their terms.

Common home care questions answered

Geneva makes accessing personal support and elderly care in New Zealand simple, supportive, and stress-free.

Home help covers household tasks like cleaning and shopping. Home care includes personal support such as bathing, dressing, and medication reminders.
Many services are funded through ACC or NASC. Geneva works with these agencies to help eligible clients access in-home care. Private options are also available.
You can be referred by your GP, NASC assessor, or ACC coordinator.
Once your care plan is approved, services can begin promptly with Geneva Certified Support Workers and Nurses.
A carer helps a woman in a wheelchair

Who we support with home-based care services

Geneva Healthcare supports a wide range of people across New Zealand, not just the elderly.

We do provide in-home elderly care for those who need help with daily tasks or medical support. We also assist:

  • People recovering from surgery or injury (including ACC clients)
  • Individuals with disabilities or mobility challenges
  • Children with complex health needs
  • People living with dementia or requiring palliative care

Whether it’s tailored in-home care for elderly loved ones or specialised support for younger clients, Geneva’s services are flexible, personalised, and delivered with dignity. Our team works closely with families to ensure every person we support receives the right care at the right time.

A carer helps an elderly woman with her groceries.

Private home care and funding options

Geneva Healthcare works directly with ACC and NASC to simplify access to funded home care services. Most of the people we support are eligible for government funded care, but for those who need additional or specialised care, our partners at Private Care NZ offer personalised private in-home care for elderly and others.

These plans are flexible, affordable, and tailored to individual needs. This kind of home-based private care can also be more cost-effective than residential aged care for many people, with the freedom to select only the services which make a real difference.

An elderly couple go over paperwork together.

How Geneva delivers high-quality in-home care

Geneva’s care process begins with a personalised assessment to understand each individual’s needs. We then develop a tailored care plan in collaboration with the person we’re supporting and their family.

Individuals are matched with Geneva Certified Support Workers and Nurses: trained, vetted, and compassionate professionals. Our services include regular check-ins and reviews to adapt care as needs evolve.

Clinical oversight ensures safety and quality, and our team is available for urgent support. We work closely with GPs, NASC, and ACC coordinators to deliver holistic, coordinated home care.

Without my Geneva Carers, my recovery may not have been so smooth sailing.

CATRIONA, GENEVA CLIENT
More stories

Home care services we provide

Geneva Healthcare offers a wide range of home care services across New Zealand:

Personal home care

Support with bathing, dressing, grooming, toileting, mobility, meal prep, and medication reminders.

Home help

Help with cleaning, laundry, ironing, vacuuming and shopping. We ensure secure handling of shopping and money.

Specialist care

Tailored services for dementia care, palliative support, and respite care for family caregivers.

 

Our in-home care services are flexible, personalised, and designed to meet your unique needs.

How to access home care support in New Zealand

Getting started with Geneva is simple:

Get referred to Geneva Healthcare

Speak to your GP, NASC assessor, or ACC coordinator to request a referral for Geneva’s home help services.

Personalised plan developed

We’ll create a tailored care plan based on your goals, needs, and funding, with clinical input.

Services begin

Geneva Certified Support Workers and Nurses start providing care promptly.

Ongoing support and reviews

We regularly check in and adjust your plan to ensure it continues to meet your needs.

How home help improves daily life

Imagine waking up each morning in the familiar surroundings of your own home, ready to take on the day knowing you’ve got the support you need to make the most of it.

With Geneva’s homecare support, you can enjoy stress-free family visits, nutritious meals, and help with chores – all while maintaining your independence.

Our in-home care enhances emotional wellbeing and lets you live life on your own terms. It’s about comfort, dignity, and the joy of being supported in the place you call home.

What to consider when choosing a provider

When choosing a home care provider, look for:

  • Certified carers (like Geneva Certified Support Workers)
  • 24/7 support availability
  • Flexibility and experience
  • Transparent processes and communication

Geneva Healthcare delivers all this and more, with trusted home care services across New Zealand.

Geneva’s home care & community support services

Geneva Healthcare has a wide range of services available in addition to home care and home help. Live well and continue to enjoy living independently in your own home with personalised care and support.

We can support you with:

Geneva’s community nursing services

We are also able to assist with home and community based nursing care.

We can support you with:

  • Wound Care: Simple, Acute, Chronic & Complex Management
  • Community Nursing Assessments
  • Health Status Assessments including Blood Pressure and Diabetes Management
  • Complex Case Management
  • Medication Management
  • Health Education & Prevention Management
  • Post Operation Recovery including assistance with domestic tasks
  • Respite Services
  • Catheter Care
  • Palliative Care

Start your home care journey with Geneva

Ready to explore your options? Geneva Healthcare is here to help.

Get in touch with our team to answer any questions you have, or for more information on our services: our compassionate team will guide you through everything you need to know.

With Geneva, you’re choosing trusted home support and elderly care across New Zealand, delivered with professionalism and heart.

Get in touch with us

Have a question?
Send a message to Geneva’s friendly support team.

Untitled(Required)

If you prefer to call or email, our team is available 24 hours/7 days.

For general enquiries contact

0800 GENEVA
0800 436 382
[email protected]