Respite Care Services Across New Zealand

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Our appraoch to respite care

Caring for a family member is deeply rewarding, but it can also be demanding and exhausting. We provide trusted respite care services that give family/whānau carers the chance to rest, recharge or attend to other commitments, while knowing their loved one is in safe, compassionate hands.

Respite care with Geneva Healthcare is flexible and personalised. We can provide residential respite care, so your loved one remains in familiar surroundings at home, or arrange support in the community when needed. Our team of carers can assist with personal care, home help, companionship, medication reminders, and even specialised support such as dementia or palliative care.

We know that continuity matters. That’s why we do our best to provide the same caregiver support whenever possible, helping your loved one feel comfortable and secure during your time away.

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What is respite care?

Respite care is intended to give primary caregivers a break, or respite, by providing trusted stand-in carers who can take over their duties for an agreed period of time. It can last for hours, days, or weeks as needed and can cover a wide range of services.

We offer respite care, meaning temporary or interim care, as flexible packages that are tailored to each client and their needs. There is no one type of care or service that defines the term ‘respite care’; We offer an array of support to suit many different clients, and can provide both long-term and short-term respite care that includes but is not limited to:

●     Personal care

●     Home help

●     Medication management

●     Companionship

●     Specialised dementia or palliative care

Our track record of compassionate, professional, and flexible in-home respite care and residential respite care helps to provide peace of mind for many clients and their families.

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Why respite care is important

For friends and family who act as caregivers, looking after their loved one is often a very rewarding responsibility but a heavy one. The ongoing task of caregiving is tiring both physically and mentally, no matter how happy you are to be doing it. That’s normal! In this multi-tasking age, families who take on caregiving are also juggling jobs, kids, and more.

In-home respite care or residential respite care offers space and time to reset and recharge. It can mean that a primary caregiver avoids the very real possibility of caregiver burnout. Often, short-term respite care or respite care for the elderly is what allows a dedicated primary caregiver—or team of caregivers—to continue in their mission to care for their loved one at home.

We believe that caregiver support in the form of respite services is essential to both patients and the dedicated whānau that care for them. Find out more about how we can offer help in a way that suits you and your loved ones.

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Types of respite care services

Respite care includes a wide range of care types according to what each client and their whānau or primary caregiver needs. Our packages can cover:

Short-term respite care
Daytime or overnight care, whether a one-off or a regular arrangement. Often, a short break is all that’s needed! The Geneva team can step in and take over caregiving tasks such as managing mobility in and out of bed, cooking dinner, monitoring symptoms, or anything else that’s required in the short term.

Residential respite care
When extra care is required for clients in a care facility or home, we can step in with respite care to help

Emergency respite care
Need respite care quickly? Our private respite care services can be arranged within a few days to fill in the gaps at the last minute and ensure your loved one maintains their routines and wellbeing while you step away. Life happens, and we’re here to help when it does.

Private respite care
Ineligible to receive government-funded services? Want to forgo the process and arrange quick care? Affordable private respite care is available throughout New Zealand, covering a wide range of care tasks from home help to companionship to medication management.

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Funding and private respite options

Respite care may be available through government-funded programmes via your local NASC (Needs Assessment and Service Coordination) team. If you require extra hours, urgent support, or greater flexibility, Geneva Healthcare also provides private respite care across NZ that can be tailored to your needs.

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How to access respite care

Geneva is a trusted respite care provider across New Zealand, with both funded and private respite care services available. Those eligible for funded care can be referred to us by their Needs Assessment and Service Co-ordination (NASC) team or by ACC.

You can contact us directly on 0800 GENEVA or at [email protected] to find out more about our services, discuss private care, or to refer someone. Our team can assist with referrals and eligibility checks to make care as accessible as possible.

If funded or private respite care is something that would make a difference to you or a loved one, don’t hesitate to get in touch. We’re here to help.

 

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“Without my Geneva Carers, my recovery may not have been so smooth sailing.”

Catriona, Geneva Client

“Watching my son, Draiman, as he took his first steps and started to walk was my happiest and proudest moment.”

Draiman's Mother, Geneva Client

“Geneva Caregivers enabled mum’s last months to be a happy time of her life despite her circumstances and I want you to know the star qualities they showed to Mum.”

Geneva Client

“Don’t let anyone tell you what your limits are!”

Aaron, Geneva Client

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Frequently asked questions: Respite care

Respite care is short-term support provided to give family/whānau carers a break from their daily responsibilities. It can be arranged for just a few hours, overnight or longer periods, depending on your needs. During this time, our team provides safe and compassionate respite care so your loved one remains comfortable and supported.

Respite care is available for anyone who is caring for a loved one at home, whether it’s an elderly parent, a partner, or a family/whānau member with a disability or health condition.

Yes. Most families prefer in-home respite care so their loved one can stay in familiar surroundings. Our trained support workers and nurses provide support in your own home.

Respite care can be arranged for a few hours during the day, overnight, or for longer periods. It may involve personal care, home help, companionship, medication reminders, or specialised support such as dementia or palliative care. Geneva also provides short-term and emergency respite care for anyone who needs immediate assistance.

Yes, respite care may be funded through your local NASC or ACC if your care needs are related to an injury. If you require additional hours or services, we also provide private respite care. Inquire to get more details on our respite-care costs.

If you’re arranging private respite care, support can often begin within a few days. Funded services depend on assessment and referral processes through NASC or other respite-care providers.

Respite care helps family and whānau carers take time to rest, manage other responsibilities, or simply recharge. It’s an important way to protect your own wellbeing while ensuring your loved one continues to receive the care they need.