Needs Assessment & Service Coordination (NASC)

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Working With NASC to Support You and Your Whānau

If you or someone you care for needs support to live safely and independently at home, a Needs Assessment and Service Coordination (NASC) can help you access the right funded services. Geneva Healthcare works closely with NASC agencies throughout New Zealand to make sure individuals and whānau receive the care and support they need.

What is NASC?

NASC stands for Needs Assessment and Service Coordination. It’s a government-funded service that helps determine what level of support you require and what services you may be eligible for. A NASC assessor will talk with you (and your family if you wish) to understand your daily needs, your living situation, and what assistance would help you maintain your independence at home or in the community.

The outcome of this assessment will decide what kind of support you can receive and who will provide it, which can include home care, personal care, respite, rehabilitation, or specialised support services.

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How Geneva Healthcare works with NASC

Once your NASC assessment has been completed, you can choose Geneva Healthcare as your preferred provider. Many people aren’t aware they have a choice, but you do. We work closely with your NASC team to ensure your support plan is delivered smoothly, with care that meets your needs and enhances your quality of life.

With Geneva Healthcare, you can feel confident knowing your care is managed by an experienced, compassionate team that understands the NASC process and works hard to make it simple for you.

Our support workers and nurses provide a wide range of in-home and community-based services, including:

  • Personal care and daily living assistance
  • Household help and meal preparation
  • Rehabilitation and recovery support
  • Long-term condition and chronic illness management
  • Respite and specialised care.
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Frequently Asked Questions

NASC helps identify your needs and connect you with the right funded services to support your wellbeing and independence at home.

Anyone who has a disability, long-term health condition, or needs extra support to live safely at home can be referred for a NASC assessment. This includes people of all ages.

You can contact your local NASC service directly or ask your GP, hospital team, or healthcare provider to refer you. If you’re unsure where to start, Geneva Healthcare can help guide you through the process.

Yes. After your NASC assessment, you have the right to choose your preferred provider. Ask your NASC assessor to refer you to Geneva Healthcare — we’ll handle the rest.

If you’re not eligible for funded services, you can still access private care through Geneva Healthcare. We’ll tailor a flexible plan that fits your needs and budget.