Home care & home help you can trust across NZ

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Empowering New Zealanders since 1996 with trusted Home Care and Home Help

Since 1996, Geneva Healthcare has empowered New Zealanders to live independently and comfortably in their own homes through trusted home care and home help services. Our compassionate, Geneva Certified Support Workers and Nurses deliver personalised care tailored to each individual’s needs.

As a nationally recognised provider, Geneva partners with government-funded programmes like ACC and NASC to ensure accessible, high-quality in-home care. Whether you need daily assistance or specialised support, we’re here to provide peace of mind, dignity, and wellbeing – right where it matters most.

What is home care and how does it work?

Home care involves personal assistance such as bathing, dressing, mobility support, and medication reminders.

Home help is support with everyday household tasks like cleaning, laundry, and shopping.

Geneva Healthcare offers both kinds of home care & help services with government-funded support available for many, subject to eligibility. We work closely with ACC, NASC, and other government support schemes to ensure you or your loved ones can access the care you’re entitled to.

Whether you’re recovering from injury, managing a long-term condition, or simply need a helping hand, Geneva’s in-home care services across New Zealand are designed to make life easier.

Home care services we provide

Geneva Healthcare has a wide range of services available in addition to home care and home help. Live well and continue to enjoy living independently in your own home with personalised care and support. We can support you with:

Personal Care, Elderly Home Help, Companionship

Aged Care

Dementia Care

Palliative Care

Respite Care

Chronic Long Term Support

Short Term Support

Spinal & Brain Injury Care

Clinical Oversight

Homecare Support Under 65

Children & Youth Support

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How to access home care support in New Zealand

Getting started with Geneva is simple:

Get referred to Geneva Healthcare

Speak to your GP, NASC assessor, or ACC coordinator to request a referral for Geneva’s home help services.

Personalised plan developed

We’ll create a tailored care plan based on your goals, needs, and funding, with clinical input.

Home Care Services begin

Geneva Certified Support Workers and Nurses start providing home care promptly.

Ongoing support and reviews

We regularly check in and adjust your plan to ensure it continues to meet your needs.

“Without my Geneva Carers, my recovery may not have been so smooth sailing.”

Catriona, Geneva Client

“Our music therapist at Geneva Healthcare has given me a lot of inspiration in life.”

Josef, Geneva Client

“Watching my son, Draiman, as he took his first steps and started to walk was my happiest and proudest moment.”

Draiman's Mother, Geneva Client

“Geneva Caregivers enabled mum’s last months to be a happy time of her life despite her circumstances and I want you to know the star qualities they showed to Mum.”

Geneva Client

“Don’t let anyone tell you what your limits are!”

Aaron, Geneva Client

“I’m working hard to gain my independence with the support from Geneva Healthcare.”

Taylor, Geneva Client

“Since moving into my flat eight years ago, I’ve been doing art, music, swimming, and a lot of massages!”

Tony, Geneva Client

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Common home care questions answered

Home help covers household tasks like cleaning and shopping. Home care includes personal support such as bathing, dressing, and medication reminders.

Many services are funded through ACC or NASC. Geneva works with these agencies to help eligible clients access in-home care. Private options are also available.

You can be referred by your GP, NASC assessor, or ACC coordinator.

Once your care plan is approved, services can begin promptly with Geneva Certified Support Workers and Nurses.

Why more Kiwis are choosing in-home help instead of rest homes

Live independently: In-home care allows people to stay in the comfort of their own homes while receiving the support they need. Geneva’s home help services are tailored to each person’s lifestyle, health goals, and available funding.

Peace of mind for families: Families trust Geneva Certified Support Workers to provide safe, professional, personal support and elderly care. Knowing your loved one is in good hands brings comfort and confidence.

Flexible and personalised care: Geneva’s home help for elderly adapts as needs change. It’s often more cost-effective than residential care and offers greater control over daily routines.

With Geneva’s homecare support, New Zealanders enjoy independence, dignity, and reliable care – on their terms.

Who we support with home-based care services

Geneva Healthcare supports a wide range of people across New Zealand, not just the elderly.

We do provide in-home elderly care for those who need help with daily tasks or medical support. We also assist:

People recovering from surgery or injury (including ACC clients)
Individuals with disabilities or mobility challenges
Children with complex health needs
People living with dementia or requiring palliative care

Whether it’s tailored in-home care for elderly loved ones or specialised support for younger clients, Geneva’s services are flexible, personalised, and delivered with dignity. Our team works closely with families to ensure every person we support receives the right care at the right time.

Private home care and funding options

Geneva Healthcare works directly with ACC and NASC to simplify access to funded home care services. Most of the people we support are eligible for government funded care, but for those who need additional or specialised care, our partners at Private Care NZ offer personalised private in-home care for elderly and others.

These plans are flexible, affordable, and tailored to individual needs. This kind of home-based private care can also be more cost-effective than residential aged care for many people, with the freedom to select only the services which make a real difference.

How Geneva delivers high-quality in-home care

Geneva’s care process begins with a personalised assessment to understand each individual’s needs. We then develop a tailored care plan in collaboration with the person we’re supporting and their family.

Individuals are matched with Geneva Certified Support Workers and Nurses: trained, vetted, and compassionate professionals. Our services include regular check-ins and reviews to adapt care as needs evolve.

Clinical oversight ensures safety and quality, and our team is available for urgent support. We work closely with GPs, NASC, and ACC coordinators to deliver holistic, coordinated home care.

How home help improves daily life

Imagine waking up each morning in the familiar surroundings of your own home, ready to take on the day knowing you’ve got the support you need to make the most of it.

With Geneva’s homecare support, you can enjoy stress-free family visits, nutritious meals, and help with chores – all while maintaining your independence.

Our in-home care enhances emotional wellbeing and lets you live life on your own terms. It’s about comfort, dignity, and the joy of being supported in the place you call home.

What to consider when choosing a provider

When choosing a home care provider, look for:

Certified carers (like Geneva Certified Support Workers)
24/7 support availability
Flexibility and experience
Transparent processes and communication

Geneva Healthcare delivers all this and more, with trusted home care services across New Zealand.