Palliative care services

Our approach to palliative care at home

Palliative care is about more than managing symptoms: it’s about providing comfort, dignity and quality of life during the final stages of an illness. We are here to help, so you can spend precious time together.

Every person’s journey is unique. That’s why our team works closely with you, your family/whānau and healthcare professionals to design an end-of-life care plan that respects individual wishes and needs. Palliative care support may include personal care such as bathing and dressing, assistance with medication and pain management, emotional support and companionship, as well as help around the home to ease the day-to-day load.

We also know that family and whānau carers need time to rest. Our respite care options provide trusted, temporary support so you can take a break while knowing your loved one is in safe hands. For those requiring more intensive assistance, we can arrange flexible or around-the-clock care to ensure comfort and dignity at all times.

Why choose Geneva Healthcare?

For over 20 years, Geneva Healthcare has been trusted by New Zealand families/whānau to provide palliative end-of-life care at home. With nationwide services, compassionate and highly trained support workers and nurses, and both funded and private palliative options available, we’re here to provide comfort, dignity and reassurance during this important stage of life.

Funded and private care options

You may be eligible for government-funded palliative care through your local health service or NASC. If you would like additional support, or more flexibility in the type and timing of services, we can also provide private care. Our team can talk you through your options and help create the right balance for your family/whānau.

How to get started

To begin palliative care with Geneva Healthcare, you can speak with your healthcare team or NASC about choosing us as your provider. Alternatively, you can contact us directly to arrange private end of life care. We’ll guide you through the process with compassion and clarity, ensuring your loved one receives the care they deserve.

Frequently asked questions: Palliative care

Palliative care is specialised support for people living with a life-limiting or terminal condition. It focuses on managing pain and symptoms, providing emotional and spiritual support, and ensuring dignity and comfort for both individuals and their families/whānau.

Yes. Many people prefer to stay in familiar surroundings, and our services are designed to make that possible. Our team provides home-based palliative care across New Zealand, so you can receive support where you feel most comfortable.

Palliative care can involve a wide range of support, including personal care, help with medication and pain relief, emotional companionship, assistance with daily tasks such as meals and cleaning, and respite care for family/whānau members. The focus is always on comfort, dignity and quality of life.

Our services are delivered by trained support workers and nurses, who work alongside healthcare professionals to ensure your needs are met. They are skilled in end-of-life care and nursing, and provide compassionate, respectful support for both clients and their loved ones.

Yes, you may be eligible for government-funded palliative care through your local health services or Needs Assessment and Service Coordination (NASC) team. If you need more hours or additional services, we also offer private care options that can be tailored to your needs.

If care is arranged privately, support can often begin within a few days. For funded services, the start time may depend on assessment processes through your healthcare team or NASC. We work to make the process as smooth and timely as possible.

Yes. Geneva Healthcare has a nationwide network, meaning we can provide palliative care support across most regions of New Zealand.