What services does Geneva Healthcare provide? Geneva Healthcare offers a wide range of health and wellbeing services, including home care and personal support, rehabilitation, disability support, nursing services, specialised care for children and youth, and staffing solutions for healthcare providers across New Zealand.
Where does Geneva Healthcare operate? We provide services throughout New Zealand: in major cities, regional towns, and rural areas. Our local teams ensure consistent, high-quality care no matter where you are.
Who can access your services? Our services are available to anyone who needs support to live safely and independently at home or in the community. This includes older people, those with disabilities or long-term health conditions, and individuals recovering from injury or illness.
Are your services free? Yes. Many of our services can be funded through NASC, ACC, or other government agencies. If you’re not eligible for funding, you can still access private care and support tailored to your needs and budget.
Can I choose Geneva Healthcare as my provider? Yes. If you’ve had a needs assessment, you can ask to have Geneva Healthcare as your preferred provider. We’ll work with your funder or case manager to make the process easy.
Can I choose my Support Worker? Where possible, yes. We aim to match you with a Support Worker who suits your needs, preferences, and communication style. We know how important trust and compatibility are when receiving care in your home.
How do you select and train your Support Workers? Our Support Workers go through a thorough recruitment process, including background checks, reference checks, and interviews. Once onboard, they receive comprehensive training to meet national standards: this includes personal care, health and safety, and specialised support skills. We also provide ongoing training to ensure our team delivers safe, high-quality care.
Do you offer 24/7 support? Yes. We have a team available 24/7 to provide care and respond to urgent needs, ensuring you or your loved one receives support when it’s needed most.
How do I get started with Geneva Healthcare? You can contact us directly, speak to your NASC assessor, GP, or ACC case manager, or complete our online referral form. Our team will guide you through every step to get the right care in place.
