Geneva Healthcare, established in 1996, we are part of the largest network of healthcare service providers with branches nationwide and over 4,000 staff. We are a leading force in the industry known for creativity and technology driven innovative solutions that enable us to be more responsive in the delivery of high quality healthcare services. We believe a strong company culture based on family values is critical to our success. We offer our staff real career opportunities and progression pathways.
This role will see you effectively coordinating and rostering our support workers to ensure our client’s needs are being met. You will have ownership of your own client portfolio that may require long or short term care. This role will see you talking to our wonderful clients on a daily basis and scheduling our dedicated support workers.
You must thrive in a busy environment to be suitable for this role.
Key Tasks Include:
- Ensuring staff are in the right place at the right time
- Handling inbound calls
- Daily Rostering
- Processing new referrals
- Ongoing maintenance of database records
- Supporting your team by creating a positive work environment
We offer:
- Thriving Social Club
- Free fruit
- Casual Friday and After work Drinks
- Amazing team environment
- A supportive orientation and training programme with career opportunities
You will need:
- A minimum of 1 year experience in a previous call centre is ideal
- Excellent communication skills
- A genuine interest to help others
- Empathy and a caring nature
- The ability to juggle multiple tasks and think on your feet
- Resilience to push through at tough times
Please note: You must be a citizen or resident of this country to apply.
Please apply online with an updated CV & Cover Letter to Danielle Harrison or for further information please call on 0800 266 577
For more information on what we do, please visit https://www.genevahealth.com/